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About Delta Air Lines
Delta Air Lines, commonly known as Delta, is one of the big US airlines and one of the world’s largest carriers by both passenger numbers and fleet size. It has nine airport hubs in its network, of which the largest is at its home airport of Atlanta, Georgia (ATL). The other main Delta hubs are Boston Logan Airport (BOS), Detroit Metropolitan Wayne County Airport (DTW), Los Angeles International Airport (LAX), Minneapolis St Paul Airport (MSP), New York JFK (JFK), New York LaGuardia (LGA), Salt Lake City International Airport (SLC) and Seattle Tacoma Airport (SEA). Delta also has a significant presence at Raleigh-Durham airport, serving the North Carolina Research Triangle Park and London Heathrow Airport in the UK, a base it shares with its partner Virgin Atlantic.
Delta operates as many as 5,500 flights a day to over 300 destinations across six continents. In fact, Delta Air Lines is currently ranked as the second largest airline in the world by the number of passengers carried, miles flown and fleet size.
Delta has a number of different cabin classes it operates, depending on the aircraft and route being flown. At the cheaper end of the scale is “Basic Economy”, a no-frills coach-class fare in the main cabin, with seats only assigned on check-in. Next up is “Main Cabin” a more flexible Economy Class fare, with service that varies according to the length of the flight and its destination. “Delta Comfort+” is an enhanced Economy Class product, offering 3 inches of extra legroom, a seat that reclines further and a dedicated overhead-storage bin (in theory). Elite loyalty programme members can upgrade from Main Cabin to Comfort+ for free, while other customers can upgrade for a fee or with SkyMiles. “Premium Select” is the Premium Economy Class product, offering extra legroom, adjustable leg rests, extra seat pitch, width and recline plus enhanced service. “First Class” is what most Europeans would think of as Business Class. It is offered on mainline domestic flights (except those featuring Delta One service) and some short- and medium-haul international flights. “Delta One” is the airline’s premier business class product. It is available on long-haul international flights, as well as some transcontinental services from New York JFK Airport to Los Angeles, San Francisco and Seattle-Tacoma.
SkyMiles is the Delta loyalty programme which offers members a variety of benefits according to their status, which is defined by five membership tiers. Members who achieve Gold status or above can use SkyTeam lounges when they travel.
About Delta SkyMiles
The Delta loyalty programme is called SkyMiles and the airline refers to its loyalty points as “Miles”. You earn Miles when you fly with Delta or its partner airlines, use a Delta SkyMiles branded American Express card for spending, or use your SkyMiles account with a range of retail, hotel and travel services partners, including Apple, Nike, airbnb, Marriott and Hertz.
SkyMiles is free to join and the newly enrolled start off as General Members. Above General Membership there are four “Elite” membership tiers. Delta refers to members of its Elite SkyMiles levels as “Medallion Members”. Medallion Members get enhanced benefits, earn Miles at a higher rate and can rollover some Medallion Qualifying Miles (MQMs) between membership years.
What are MQMs? Well, as well as Miles, SkyMiles participants earn “Medallion Qualifying Miles” (MQMs). These are the primary way Delta determines their“status” within the SkyMiles programme. The more MQMs a flier earns, the better chance they have of qualifying for the Silver, Gold, Platinum and Diamond tiers. However, it’s worth noting that Delta has made their loyalty scheme more complex than the equivalent schemes of most airlines based outside the US.
Delta actually uses a combination of Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs), earned on Delta flights to determine Medallion Status. Then from time to time they offer Medallion Status Accelerators (MSAs) too which essentially help you climb the tiers faster.
Despite the complexity, one thing is true across every SkyMiles tier. You can get great deals by redeeming your Miles for award flights. British airlines use the term “reward flights”, North American ones refer to “award flights”, they are essentially the same thing: Airline tickets you can book with loyalty points instead of paying the full cash price.
Delta isn’t just interesting for SkyMiles members. It is a founding member of the SkyTeam global airline alliance which also includes Air France, KLM, Alitalia, Korean Air, Air China, Aeroflot and AeroMexico. In 2012 Delta formed a joint venture with Virgin Atlantic, acquiring a 49% stake in the UK based airline. Whilst Virgin Atlantic isn’t officially a member of SkyTeam, the two airlines work closely together and members of their respective frequent flier programmes can earn and spend points across both carriers, along with many other reciprocal benefits. So SkyTeam members can earn Miles on Virgin Atlantic and with SkyTeam alliance airlines and vice versa. Thankfully most of these airlines have loyalty programmes which are less complicated too!
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