Last Updated: 21 Feb 2024
Ever wondered what life at 30,000 feet might be like? Let's be honest, who hasn’t? While it might seem like a world of constant travel and glamour for airline crew, there's much more to their story than meets the eye. Behind every neatly tied scarf and immaculate uniform is a trove of experiences, adventures, and little-known secrets.
In this blog, we’ll peek behind the curtain to discover the real-life experiences of those who make our journeys smoother on British Airways flights and beyond.
Flight Destinations
For cabin crew, flight destinations are a mix of scheduling surprises and personal choices. They can be scheduled to fly just about anywhere the airline goes. But they can also share their preferred spots or choose between longer, cross-continent flights and shorter, nearby hops. So, while one day they might be enjoying a layover in sunny Barcelona, the next could see them wandering through the streets of Bangkok. It's always a bit of a lucky dip.
Favourite Layovers
When the plane's parked and duties are done, where do our flight attendants love to unwind? Just like many of us, they prefer the world's most iconic tourist destinations. After all, who wouldn't want a mini vacation in between work shifts? Dubai often tops the list, along with hot spots like America, the Caribbean, and Hong Kong. So, next time you're on a holiday after booking an Avios reward flight, keep an eye out - you might just bump into a crew member taking in the same stunning sunset.
Managing Health at High Altitudes
Constantly shifting between time zones and spending 20-30 hours a week airborne, there's a toll that constant travel can take on the body. But flight attendants have their own ways to stay fresh and on their A-game.
First on the list is hydration. The air up there is notably dry, so drinking plenty of water is a must to keep dehydration at bay. Staying hydrated also helps to combat fatigue and keeps the skin glowing. Another way they combat the side effects of air travel is by staying on the move. No, not just down the aisles serving us our favourite beverages - they stretch regularly and perform gentle exercises to ensure good blood circulation and prevent potential issues like deep vein thrombosis.
Skincare is another important factor. The cabin air, while controlled, isn't exactly skin's best friend. Moisturisers and hydrating face masks are often part of a crew's arsenal to combat dryness and keep their skin radiant. Lastly, while their schedules can be hectic, many prioritise a healthy lifestyle. Whether it's a quick workout at the hotel gym during layovers or opting for nutritious meals, maintaining good health is paramount for cabin crew.
Flexibility and Work-Life Balance:
Flight attendants often have a flexible schedule, which helps them balance work and personal life. Yes, irregular hours and varying shifts are par for the course. It's not uncommon for a flight attendant to have breakfast in London, lunch over the Atlantic, and dinner in New York. But the silver lining is that this very unpredictability means they often enjoy extended breaks between flights.
While these breaks are necessary to catch up on sleep, they also become pockets of time for personal enrichment. Many attendants use this downtime to explore hobbies, pursue further studies, or even start side businesses. Those extended breaks also mean that they can squeeze in quality moments with their friends and families, celebrate milestones, or simply enjoy a lazy afternoon together.
Perks of the Job
One of the best perks of being a flight attendant is the travel benefits. These aren't just limited to the destinations they're scheduled to work on; cabin crew members can often fly at significantly discounted rates or even for free. This applies not just to their airline but often extends to partner airlines as well. This allows crew members to explore new horizons, revisit favourite spots, or even make spontaneous weekend trips without the usual hefty price tag.
The Dynamic Crew Relationships
Navigating the skies isn't just about understanding the terrain below but also about creating and maintaining relationships 30,000 feet above ground. Interestingly, many crew members often meet their colleagues for the very first time just moments before a flight. Given the constantly changing nature of schedules and rotations, every journey can feel like the first day at a new job. This dynamic creates a unique workplace environment, where adaptability and quick bonding become important.
It's a testament to the professionalism and camaraderie of flight attendants that they manage to work seamlessly together, even if they've only just exchanged their first hellos. It also means that every flight is a new adventure, with different stories, laughs, and experiences shared among the crew.
Uniform Standards and Presentation
When you board a flight and spot the impeccably dressed crew, it's no accident. Flight attendants follow rigorous guidelines regarding their appearance to uphold the airline's image and ensure uniformity. From the specific shades of lipstick and nail polish to the exact length of skirts, the style of hair, and the colour of hosiery, every detail is meticulously defined.
Beyond aesthetics, certain uniform elements, like heel height, are stipulated to ensure attendants can efficiently perform their duties, especially in emergencies. There's a reason why cabin shoes differ from ground shoes so that crew members can move quickly when required. Failing to adhere to these standards can have real consequences. Crew members not presented according to the guidelines can face being grounded or even receive formal warnings. It's a testament to their dedication that despite these stringent rules, they still manage to bring their personal touch, warmth, and flair to the job.
The Language of the Skies
In the narrow aisles of the plane, amidst the hum of the engines, flight attendants communicate in a language all their own. This secret lingo isn't just for fun; it's a tool to ensure seamless service and safety onboard. For example, if you've ever wondered why an attendant might refer to a seat as "50 Charlie", it's not because they've named the seats. It's a shorthand for 50C. If someone in seat 50C requests hot water, an attendant might relay, "50 Charlie needs hot water," so that the crew can quickly attend to the passenger’s needs.
However, not all codes are purely functional. In the fun, sometimes frantic world of air travel, crew members have developed cheeky codes to communicate discreetly amongst themselves. A passenger labelled as B.O.B (Best On Board) might catch the eye of one or more crew members, while referring to someone as a PHILIP isn't as flattering, suggesting the traveller might be a bit difficult.
On a more serious note, the safety aspect remains paramount. As passengers board, attendants assess them to see if they qualify as an ABP, or "Able-Bodied Passenger." In emergencies, these passengers might be crucial in assisting the crew.
Survival Training
Flying isn't just about serving snacks at 30,000 feet or navigating the aisles with a drinks cart. For flight attendants, it's also about being prepared for the most unexpected scenarios. The world of aviation ensures that those responsible for our safety in the skies are extensively trained and that training goes way beyond just first aid. Flight attendants learn survival skills fit for action movies. If an emergency were to strand them in the Arctic, the jungle, rainforests, or even deserts, they're trained to create shelters, gather food, find safe drinking water, and attract help. These skills underline just how critical their role is - not just as hosts, but as guardians of the passengers in their care.
Communication Restrictions
While flying might seem routine, the rules in place are a testament to the care taken to ensure passengers' safety. One such rule is the communication restriction between the crew and pilots below 10,000 feet. This altitude is a critical phase in flying, be it during take-off or landing. It demands the utmost concentration. Pilots aren't just pulling levers; they're communicating with air traffic control, entering data into flight computers, cross-checking instruments, and more. Engaging in any general chit-chat, even among themselves, is prohibited. By doing so, it minimises distractions and ensures that their focus remains sharp during the most task-intensive parts of the flight.